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Support

Vineyard Vibes is made by a small independent studio. Send us a note and a real person will read it.

Get game help

Tell us what happened, your device model, and your iOS version if you know them.

Email support

Report an ad

Describe the ad and attach a screenshot if possible so we can investigate it.

Report an ad

Frequently asked questions

How do I restore “No Interstitials”?

Open Settings or the Shop in the game, then tap Restore Purchases. Make sure you’re signed in to the same Apple Account that made the purchase.

Where is my progress saved?

Your complete save stays on your device. If iCloud is enabled, completed levels, earned stars, and claimed landmark chests can follow you between devices.

Can I turn off personalized ads?

Yes. Open the game's Settings and choose Privacy Options where available. You can also change tracking permission in iOS Settings → Privacy & Security → Tracking.

How do refunds work?

Apple processes all purchases and refunds. Visit reportaproblem.apple.com to request one.

Can I play without an account?

Absolutely. Vineyard Vibes has no player accounts and never asks for your name, email, or password.

Contact

WINTERHILL MEDIA LLC
Massachusetts, USA
hello@winterhill.studio